This
Privacy Policy is prepared by Sandbox Holidays . and whose registered
address is House:13/13Flat:D-1,Road:2 ,Shyamoli ,Dhaka 1207, Bangladesh (“We”) are committed to protecting and preserving the
privacy of our visitors when visiting our site or communicating electronically
with us.
This policy sets out how we process any personal data we collect
from you or that you provide to us through our website and social media sites.
We confirm that we will keep your information secure and comply fully with all
applicable Bangladesh Data Protection legislation and regulations. Please read
the following carefully to understand what happens to personal data that you
choose to provide to us, or that we collect from you when you visit our sites
and app. By submitting information you are accepting and consenting to the
practices described in this policy.
Types of Information We
May Collect From You
We may collect, store and use the following
kinds of personal information about individuals who visit and use our website
and social media sites:
Information You Supply to Us. We usually ask for basic things like your name, address,
e-mail address, and phone number, and the details of anyone traveling with you,
as well as your payment details. You might also choose to give us extra
information about your Trip, such as when you expect to arrive.
When you use our services, we also collect information about the
device you're using, like your computer or phone, such as your IP address, web
browser, and language settings. Sometimes we get information from other people,
or automatically collect more information about you.
How Does Sandbox Holidays Make Use of Social
Media
Sandbox Holidays’s services may involve the integration of social
media in various ways, which may result in the collection of some of your
personal data or the receipt of some of your information by the social media
provider.
What Log Data does Sandbox Holidays Collect
When you use our Service, in case of an error in the app we
collect data and information on your phone called Log Data. This Log Data may
include information such as your device Internet Protocol (“IP”) address,
device name, operating system version, the configuration of the app when
utilizing our Service, the time and date of your use of the Service, and other
statistics.
How We May Use the
Information We Collect
We use the information in the following ways:
Information You Supply to Us. We will use this information:
·
To provide you with information
and/or services that you request from us;
·
To contact you to provide the
information requested.
How Does Sandbox Holidays Use Personal Data
Belonging to Children
This service is not for use by anyone under the age of 13. We do
not knowingly collect Personal Information from children under 13. If we
discover that a child under 13 has provided us with personal information, we
will immediately delete it from our servers. If you are a parent or guardian and
you become aware that your child has provided us with personal information,
please contact us immediately so that we can delete the information from our
servers.
Security and Retention
Procedures at Sandbox Holidays
We have measures in place to prevent unauthorized
access and misuse of your personal data. We use appropriate business systems,
security procedures, and technical and physical restrictions to protect and
safeguard your information. Only authorized personnel can access personal data.
We will keep your personal data as long as necessary to provide
our services, comply with laws, resolve disputes, and conduct our business,
including detecting and preventing fraud and other illegal activities. All
personal data about you as a Sandbox Holidays customer is covered by this
Privacy Statement.
We value your trust in providing us with your Personal
Information, and we are using commercially acceptable means of protecting it.
We are cautious, however, that no method of transmission over the Internet, or
method of electronic storage is 100% secure and reliable, and we cannot
guarantee its absolute security.
Disclosure of Your
Information
Any information you provide to us will either
be emailed directly to us or may be stored on a secure server.
Sandbox Holidays does not sell or trade upon any of the
above-foregoing information without the consent of the user or customer. Sandbox
Holidays does not store any credit/debit card details and all card-related
information is stored at the respective bank after the selection of the payment
gateway.
The foregoing information collected from the
users/customers/travelers is put to the following use:
Customer name, address, phone number, traveler's name, and age are
shared with applicable service providers like airlines, hotels, etc., for the
purpose of reservation and booking the services for the customer/traveler.
Information like phone number, email address, and billing address
may be used for promotional purposes unless the customer/user has unsubscribed
from such services. If you choose not to share this information, you can still
visit the Sandbox Holidays website, but you may be unable to access certain
options, offers, and services.
How Does Sandbox Holidays Share Your Data
with Third Parties
Sandbox Holidays's services involve various parties for different
reasons and in different ways. The primary reason we share your data is to
provide the Trip Provider with the necessary information to complete your Trip
Reservation.
In addition, we engage other parties to provide you with Sandbox
Holidays services, such as financial institutions, and advertisers of the Sandbox
Holidays corporate group. We may also share your data with governmental or
other authorities if required by law in some instances.
Users can request the deletion of their data through deletion of
the user account from the app or by contacting us.
Your Rights –
Access/Delete Your Personal Data
You have the right to ensure that your
personal data is being processed lawfully according to Bangladeshi Law. Access rights can be exercised in accordance with
data protection laws and regulations. Any subject access request must be made
in writing to sandboxholidays@gmail.com. We will provide your personal data to you within
the statutory time frames. To enable us to trace any of your personal data that
we may be holding, we may need to request further information from you.
To maintain control over how we use your personal information,
there are a few ways you can do so:
Sandbox Holidays keeps user data for the duration necessary to
fulfill the purposes outlined previously. The duration for which we keep user
data is based on the type of data, user category, and the reasons why we
gathered the data.
Legal and regulatory requirements, safety, security, fraud
prevention, and account-related concerns, such as outstanding credit or
unresolved claims or disputes, may also determine the duration for which Sandbox
Holidays retains user data.
In case of deleting data collected from
social media platforms such as facebook, users have to delete data through
their facebook account. For more details, user’s can visit this link.
However, anyone concerned about the data can directly contact us
at: sandboxholidays@gmail.com.
Cookie
Statement
Cookies are files with a small amount of data that are
commonly used as an anonymous unique identifier. These are sent to your browser
from the website that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the
app may use third-party code and libraries that use “cookies” to collect
information and to improve their services. You have the option to either accept
or refuse these cookies and know when a cookie is being sent to your device. If
you choose to refuse our cookies, you may not be able to use some portions of
this Service.
Changes to Our Privacy
Policy
We may update our Privacy Policy from time to
time. Thus, you are advised to review this page periodically. We will notify
you of any changes by posting the new Privacy Policy on this page. These
changes are effective immediately after they are posted on the page.
Contact
Questions, comments, and requests regarding
this privacy policy are welcomed and should be addressed to sandboxholidays@gmail.com.
